Security and data
Your submissions stay in Australia, and under your control
Submissions can contain personal information and strongly held views. We built the engine so your data is handled with the care your stakeholders expect.
Our commitments
How we handle your data
Stored and processed in Australia
Your data is stored and processed on Amazon Web Services infrastructure in Australian regions.
Never used to train models
Your data is used only to provide the service to you, and is never used to train models unless you choose to.
You stay the data controller
You are the data controller and we are the processor. A data processing agreement is available.
Access limited to your team
Access is limited to your team and authorised members of our support team, with role-based access.
Deletion on request
You can ask us to delete your data at any time.
Encrypted connections and audit logging
Connections to the platform are encrypted, and key actions are logged.
For how we handle personal information on this website and in the service, read our Privacy Policy.
Security pack
Request our security pack
Our security pack sets out how we host, protect and manage your data, in the detail your procurement and security teams need. Email us with your name, organisation and role and we will send it to you.
Questions from security and procurement teams
If your team has a questionnaire or specific requirements, send it through. We will answer it directly.